DAISI Interactive Voice/Web Response

The work of the court is a vital one, and how effective it may or may not be has a direct impact on the individuals that live within its jurisdiction. Criminals of every kind, deadbeat dads and moms, juvenile delinquents…all have to be dealt with on a daily basis by most courts systems. Backlogs and bottlenecks are not just minor aggravations in this setting. The consequences of bureaucratic traffic jams or errors can literally have life and death consequences. Thankfully, interactive voice technology (IVR) exists that can lighten the load and make for a more streamlined process. The positive impact on the community of implementing this kind of technology is well documented. DAISI Systems, a Katy, Texas company and one of the innovators in the field, spends a lot of time listening to its clients. They all agree on one thing: DAISI's technology has made every one of them better at what they do every day. And the people they serve are better off for it.

DAISI Systems was one of the first technology companies to see the potential of voice/web solutions in America's court systems. Formed in 1988, it has grown exponentially through the years and has gained a great deal of wisdom and knowledge. In fact, it would be safe to say that no other technology company in the U.S. knows more about municipal, local, state, and federal government agencies and how they operate than DAISI Systems. Through the years, DAISI has tailored systems for government agencies in Texas, Florida, Tennessee, Missouri, Pennsylvania, Indiana, North Carolina, South Carolina, Alabama, Michigan, Arizona, and California. And, that number is more likely than not to grow quickly in the coming years. The strain on the court and judicial systems across the country continues to grow, with nothing on the horizon that would signal any relief.

Though there are other systems and companies who offer similar services there are some very compelling reasons to choose DAISI for this important project:

DAISI's core competency is the delivery and tech support of automated voice/web solutions for federal, state, local and municipal courts.
Our DAISI IVR product is installed and operating in many locations and is a known quantity and a reliable solution
DAISI understands how to integrate with Justice Solutions which lowers court risk and improves system performance and delivery time
DAISI Systems are reliable and operate in relative autonomy. The system is easily serviced and is a minimal demand on the client's network. The installation and continuing care is performed by DAISI staff for professional, quick resolution to service issues.
DAISI offers 24/7/365 support for fast response leading to high system availability

If DAISI's history is any indication, your community will appreciate the step you are about to take. Forward thinking leaders have always been the ones that change their world. Yours is sure to change and those you live and work with will surely thank you for it.

We look forward to partnering with you on this important endeavor. Should you have any questions or need for clarification, please do not hesitate to call 713-927-9917.